Tenants

FAQ for Tenants

Do I need a witness for my signature for the AST?
No, the only time a witness signature is required is for when a guarantor signed a document.  The tenant does not require a witness signature. 
Fri, 5 Dec, 2014 at 11:21 AM
What happens if my credit score is an F?
If your credit check comes back with an F score, then there will be 3 options for the agent or landlord To accept your application on basis you ad...
Fri, 5 Dec, 2014 at 1:51 PM
"Whoops! Something is not quite right" error message
If you receive an error message with the following message "Whoops! Something is not quite right" please e-mail support@onboardpro.co.uk with a br...
Fri, 5 Dec, 2014 at 4:53 PM
Is Docusign legal?
It certainly is. How? Click here to visit the Docusign website to find out more. 
Fri, 5 Dec, 2014 at 4:58 PM
How does DocuSign work?
"DocuSign lets you sign documents electronically and easily send documents for electronic signature in just minutes. Whether you're in an office, a...
Fri, 5 Dec, 2014 at 5:01 PM
I have lost my ID Code, how can I get it back?
When you sign up to the OnBoard Pro site you would have recieved your code both at the end of the sign up and in an email. If you have lost or deleted this ...
Wed, 25 Mar, 2015 at 11:14 AM
Where do I sign up?
You can sign up as a tenant by visiting our signup page and selecting the "Tenant" option. You can read our guide on the process here
Wed, 25 Mar, 2015 at 2:05 PM