It is at this stage of the application that the application fee is to be taken. 


Manual Payment 



If the application fee is paid by cash, cheque or bank transfer this can be selected in the ‘Manual Payment’ option as above.

If this is the method of payment simply select ‘Yes’ in the ‘Has paid’ option and then select the correct payment method. You can then select the ‘Confirm Payment’ button below it.


Paying by card


If you have Stripe set up on your account you can take payment direct into your Stripe account using the ‘Pay with Card’ option. Selecting this option will bring up the Stripe payment window 


Here you will enter the Tenant’s email address, Card number, Expiry date and security code from the back of the card. Once done select the ‘Pay’ button to take the card payment. This will be paid into your Stripe account in 5 – 7 working days.

Please note that OnBoard Pro itself does not process or handle this payment in any way. To read more about Stripe please visit their website at https://stripe.com/gb.