Pro Plan

Support guides for letting agents on the Pro plan

Setting up OnBoard Pro
Signing up In this section we will guide you through signing up and creating your account. In order to sign up as a letting agent you will...
Fri, 29 May, 2015 at 11:39 AM
Adding Users to a branch
Once your account is setup you can add additional user(s) to your branch to allow other agents to create an application. To add other users go to the branch...
Mon, 29 Jun, 2015 at 11:19 AM
Create and Edit a Landlord
To start, select ‘Landlord’ from the navigation menu on the left hand side of your screen and then ‘Create’ You will now see the below form appear ...
Mon, 29 Jun, 2015 at 11:20 AM
Create and Edit a property
Adding a property is very similar to adding a Landlord. Select the ‘Properties’ option from the sidebar and then select ‘Create’. You will now see th...
Fri, 29 May, 2015 at 12:26 PM
Create a tenant
Once you have added the landlords and properties to OnBoard Pro you are ready to start creating applications. At this stage you can start to add details for...
Fri, 29 May, 2015 at 2:36 PM
Adding your Documents
OnBoard Pro comes with an Assured Shorthold Tenancy (Agreement) agreement that has been checked and verified by a top 100 law firm but you can also upload y...
Fri, 29 May, 2015 at 2:16 PM
Create an application
Once you have the landlords, properties and tenants in place you can create a new application. To start a new application select ‘Applications’ and ...
Mon, 1 Jun, 2015 at 11:44 AM
Taking the Application Fee
It is at this stage of the application that the application fee is to be taken.  Manual Payment  If the application fee is paid ...
Mon, 29 Jun, 2015 at 11:29 AM
Credit Check
It is at this stage of the application the tenant(s) will be given a full UK Credit check. Before this is completed each tenant must provide consent. ...
Mon, 29 Jun, 2015 at 11:22 AM
Application Review
The next stage is a final review of the application. This is a chance to verify that all details are correct before an Agreement is generated. Once an Agree...
Mon, 1 Jun, 2015 at 2:01 PM