Landlords
FAQ for Landlords
Log in with your username and password.
Once logged in select 'Applications' near the top right, then select view.
Select the applicati...
Fri, 5 Dec, 2014 at 10:52 AM
Our support team have carried out vigorous testing on browsers such as Google Chrome, Firefox, Internet Explorer and Safari all of which work with OnBoard P...
Fri, 5 Dec, 2014 at 10:57 AM
We have created an APP which will have the sole responsibility of uploading the property inventory and images to the application, however this APP will only...
Fri, 5 Dec, 2014 at 11:08 AM
Don't worry if you cannot upload the images at the property, we understand not all tablets have data access.
There are 3 ways to upload your imag...
Fri, 5 Dec, 2014 at 11:12 AM
When you first log on you will see a brief breakdown of your most recent applications. It will show the following information;
Name, Address, Progres...
Fri, 5 Dec, 2014 at 2:38 PM
When creating the Property Inventory you can delete images but once you confirm submission of the inventory they cannot be deleted.
This is to protec...
Fri, 5 Dec, 2014 at 4:34 PM
Once you have logged in select 'Applications'
After selecting this you will see a list of applications, you can type in the search for an appl...
Fri, 5 Dec, 2014 at 4:41 PM
Yes you can!
You can simply click on 'Name' or 'Property' to show the Application List in alphabetical order for which ever option you...
Fri, 5 Dec, 2014 at 4:44 PM
Yes, during the application you will be given the choice of;
1. In Person or
2. E-mail
If you select e-mail the AST agreement will be sent ele...
Fri, 13 Mar, 2015 at 2:41 PM
We are sorry to hear that the payment has not updated correctly onto the system.
There could be a number of reasons but if you drop us an e-mail at su...
Fri, 5 Dec, 2014 at 4:50 PM