Landlords
FAQ for Landlords
Docusign lets you sign documents electronically and easily send documents for electronic signature in just minutes.
It is no different to signing a ...
Mon, 1 Dec, 2014 at 12:17 PM
Don't worry if this has happened.
Just a quick e-mail to our support team (support@onboardpro.co.uk), who will make sure the correct details are ...
Mon, 1 Dec, 2014 at 1:57 PM
At the start of your application you will either create a New Tenant, Existing Tenant or Pre-Registered Tenant, after you have created or selected your tena...
Mon, 1 Dec, 2014 at 2:10 PM
OnBoard Pro is great for tenants as they can sit in comfort of their own home and register their details online. Once they have completed their registration...
Mon, 1 Dec, 2014 at 2:20 PM
Our AST is created by the Law Society.
We ensure that at all times our AST is up to date with any legal acts in place.
Mon, 1 Dec, 2014 at 2:21 PM
If your energy provider is not listed, please e-mail us at support@onboardpro.co.uk or call 0845 226 2606 between Monday and Friday 9am to 5pm.
Mon, 1 Dec, 2014 at 2:28 PM
We understand that more and more letting agents and landlords work on Saturday's, and that is why we have provided an out of hours contact number in the...
Mon, 1 Dec, 2014 at 2:33 PM
We at OnBoard Pro welcome all types of feedback whether it's good or bad. Technology never stops and neither will our team of developers who will contin...
Tue, 2 Dec, 2014 at 7:53 AM
We are sorry to hear you are not happy with our service and we want to know why so we can put this right.
Please send any complaints to either of the ...
Tue, 2 Dec, 2014 at 8:08 AM
After you have created your application our system automatically e-mails the Employer, Previous Landlord (if applicable) or Character References automatical...
Tue, 2 Dec, 2014 at 8:14 AM