Tenants
FAQ for Tenants
Yes we do.
We encourage you all to visit the Support Forums
Whether it is bug reporting, gremlins, feedback, or general chit chat, just pop al...
Mon, 1 Dec, 2014 at 10:52 AM
No. OnBoard Pro is a pre-move-in management platform. We believe in knowing where you add value and being excellent at it. Letting agents currently have acc...
Mon, 1 Dec, 2014 at 11:33 AM
We have invested in ensuring the website is running at all times including peak times.
If you encounter that the website is not working please double...
Mon, 1 Dec, 2014 at 11:56 AM
We will announce any future releases direct on our announcements forum.
You can also read the release notes section that includes all the new features and...
Wed, 25 Mar, 2015 at 2:10 PM
Docusign lets you sign documents electronically and easily send documents for electronic signature in just minutes.
It is no different to signing a pa...
Mon, 1 Dec, 2014 at 12:17 PM
We at OnBoard Pro welcome all types of feedback whether it's good or bad. Technology never stops and neither will our team of developers who will contin...
Tue, 2 Dec, 2014 at 7:53 AM
OnBoard Pro charges Letting Agents per application, we do not get involved in how much they charge tenants, so you would need to speak direct to your Lettin...
Tue, 2 Dec, 2014 at 7:56 AM
We are sorry to hear you are not happy with our service and we want to know why so we can put this right.
Please send any complaints to either of the ...
Tue, 2 Dec, 2014 at 8:08 AM
Our support team have carried out vigorous testing on browsers such as Google Chrome, Firefox, Internet Explorer and Safari all of which work with OnBoard P...
Fri, 5 Dec, 2014 at 10:58 AM
Yes, we have added a section when creating your account that you can add a Guarantor.
When an agent or landlord carries out an application you can let...
Fri, 5 Dec, 2014 at 11:19 AM