OnBoard Pro Support

To register as a Landlord follow these instructions? Copy app.onboardpro.co.uk/signup into your browser Click on 'Landlords' Complete ...

In order to carry out an application, you need to purchase credits. 1 credit allows you to do 1 application. Follow these instructions to purcha...

The main person to see the application is you, the only time the tenant will see the actual application is when you hand over the tablet / laptop for them t...

After completion of an application you can download a summary of the application including; Deposit amount Credit Check Score References ...

Don't worry! OnBoard Pro will have automatically send the details over but just drop an e-mail to support@onboardpro.co.uk and our team will ensur...

Yes we do.  We encourage you all to visit the Support Forums  Whether it is bug reporting, gremlins, feedback, or general chit chat, just pop al...

No. OnBoard Pro is a pre-move-in management platform. We believe in knowing where you add value and being excellent at it. Letting agents currently have acc...

Any credits purchased will not expire so can be used at any time.  Your credits are non refundable so we would advise you use up your remaining credit...

We have invested in ensuring the website is running at all times including peak times.  If you encounter that the website is not working please double...

We will announce any future releases direct on our Support Portal If you click on forums, then announcements to see any details about future releases/...